As a Senior Systems & Infrastructure Engineer, you will support the organization’s cloud and on-premises technologies by resolving technical issues, maintaining secure infrastructure, and managing system access for high performance. You’ll quickly troubleshoot problems, provide strong support, and contribute to technology improvements as part of an innovative team. The role reports to the Director of Information Technology.
Hybrid in NYC
Responsibilities:
- Leads IT projects and implement new systems with cross‑functional teams.
- Supports HIPAA, PCI, SOC2, and HITRUST compliance requirements.
- Manages IAM, including SCIM, SAML, and Entra ID integrations.
- Designs and maintain scalable, secure network infrastructure.
- Oversees IP management, ISP coordination, and creation of network/low‑voltage diagrams.
- Automates recurring workflows using PowerShell, Power Automate, Logic Apps, and similar tools.
- Supports Microsoft Fabric (Power BI) data reporting infrastructure in coordination with Finance and Engineering teams.
- Manages new site build‑outs with growth teams, architects, engineers, and contractors.
- Proactively manage endpoint and server security with antivirus, vulnerability tools, updates, and MDM policies.
- Monitoring network security and performance with documented escalation processes.
- Supports leadership with account, billing, and vendor management.
- Administers cloud‑based telecom platforms and identify enhancements.
- Serves as the escalation point for advanced technical issues.
- Provide on‑site support at the NYC Headquarters and clinics at least 2 days per week.
- Participate in after‑hours on‑call rotations, including holidays.
- Complete additional duties as assigned.
Experience:
- We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:
- Bachelor’s degree in Computer Science or related field with 8 years of experience as a Systems Engineer/Systems Administrator or equivalent combination of education, certification, and/or experience.
- Experience in Salesforce administration, with a focus on security management.
- Experience with project management, leading large cross-functional teams.
- Extensive experience with architecture design and support for Microsoft Services: Azure, Fabric, M365, SharePoint, Power Automate, Exchange, Purview, and Intune.
- Experience with automation.
- Willingness to travel up to 20% and work flexible hours during emergencies.
Preferred Qualifications:
- Cisco CCNA and/or advanced Microsoft certifications are preferred.
- Experience in integrating data with EHR and PACS systems in healthcare using HL7, DICOM, and webhooks.
Skills: To be successful in this role, candidates will demonstrate the following:
- Excellent communication skills
- Commitment to continuous growth and development
- Proficient in managing multiple tasks simultaneously
- Demonstrates courtesy and professionalism
Comp & Benefits:
Range: $130,000-$155,000 + Bonus + Equity
This is the range of pay for candidates nationally. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:
- Excellent benefits, including healthcare, dental, vision
- 401K with 3% match
- Unlimited PTO and Generous Sick Time
- 12 Observed holidays
- Free Sollis Health membership for you and your eligible family members
- Employee stock options offering
- Annual professional development allocations
- Modern, elegant, and high-end work environment
About Sollis Health
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.
Our members never wonder if it’s a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.
- Medical, Dental and Vision benefits
- Free Sollis Health membership for you and your eligible family members*
- Generous PTO and sick time
- 12 observed holidays
- 5 bereavement days per year
- 401k with a 3% company match
- Paid parental leave, up to 12 weeks
- Basic Life Insurance
- Employee stock options
- Professional development stipend
- HSA & FSA offerings
- Commuter FSA
- EAP services
- Professional Development Reimbursement
*Full-time and part-time employees eligible for this benefit
Office: 500 Fifth Avenue, 37th Floor New York, NY 10110
Employment Type: Full Time
Department: Technology
Division: IT
Area of Talent: IT Support
Shift: Day – 40 Hours Per Week – 9-5 M-F
Work Setting: Hybrid
About Location
Palm Beach Flagship
Sollis Health’s Palm Beach flagship facility in sunny southern Florida. With a full spectrum of concierge medical services 24/7, Sollis offers a private, elevated alternative to traditional emergency care. Our membership model allows for the treatment of 90% of what an ER typically handles in a low volume facility, so our providers can truly take care of their patients. From injuries to illnesses, our passionate clinical and corporate leaders couple genuine care with concierge-level service. Each team member is committed to reimagining the future of emergency care – together.
HQ – New York City
The Sollis Headquarters in New York City serves as a central hub for the region. As part of Sollis’ flexible work culture, many team members have the option to work remotely or alongside colleagues in our modern, spacious headquarters. Equipped with open desks, tech accessories, and conference rooms to support our team’s workflow, our headquarters leave room for recreational elements, lounge areas, and fully stocked kitchens, as well. Sollis is proud to hire passionate professionals whose genuine care for our members is complemented by their concierge-level, hospitality-driven approach. From medical to corporate, each team member is committed to reimagining the future of emergency care – together.
Getting Hired
A High-Touch Hiring Experience
Joining the Sollis Health team is a similar experience as a member receiving care: seamless and streamlined. We dedicate one of our in-house recruiters to be with you every step of the way.
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Careers Blog
From the Sollis Health careers blog
Sollis in Six: Dr. Scott Braunstein, National Medical Director
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
Sollis in Six: Dr. Carolyn McClain, Medical Director, San Francisco
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
