As a Medical Assistant at Sollis Health, you will support patient care under the supervision of our physicians, while also handling key clerical and administrative tasks. You’ll be instrumental in both clinical procedures and ensuring our front desk operations run smoothly, helping us deliver personalized, efficient, and compassionate care.
Full Time – 8a-8p, Rotating Weekends, Hudson Yards, 36 hours a week
Responsibilities:
- Obtain and record patient vital signs, height, and weight accurately in the electronic medical record (Athena Health).
- Take medical histories and perform screening procedures as directed.
- Assist with basic wound care, phlebotomy, EKGs, and splinting procedures (with training)
- Perform front desk duties, including answering phones, patient check-in/out, and documentation.
- Prepare, process, and run lab tests, including specimen collection, labelling, and handling in accordance with Sollis Health protocols.
- Communicate observations and patient concerns clearly to the healthcare team.
- Support emergency care efforts as a team member under supervision.
- Provide a welcoming environment and exceptional customer service—answering patient questions and easing concerns.
- Help with patient mobility and transfers, using proper body mechanics.
- Maintain cleanliness, order, and compliance with all health and safety protocols.
- Perform related duties as requested
Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:
- High school diploma or equivalent, required
- Completion of a National Medical Assistant training program.
- Certified Medical Assistant or Phlebotomy Technician strongly preferred.
- BLS or CPR certificate required
Range: $20-$30 per hour
This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in NYC. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
About Sollis Health
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms.
Our members never wonder if it’s a “real” emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that’s all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.
- Medical, Dental and Vision benefits
- Free Sollis Health membership for you and your eligible family members*
- Generous PTO and sick time
- 12 observed holidays
- 5 bereavement days per year
- 401k with a 3% company match
- Paid parental leave, up to 12 weeks
- Basic Life Insurance
- Employee stock options
- Professional development stipend
- HSA & FSA offerings
- Commuter FSA
- EAP services
- Professional Development Reimbursement
*Full-time and part-time employees eligible for this benefit
Office: 503 W 35th St 2nd FL New York, NY 10001
Employment Type: Full Time
Department: Patient Care Associate
Division: Clinic
Area of Talent: Nursing
Shift: Day – 36 Hours Per Week – 8a-8p
Work Setting: On-Location
About Location
Palm Beach Flagship
Sollis Health’s Palm Beach flagship facility in sunny southern Florida. With a full spectrum of concierge medical services 24/7, Sollis offers a private, elevated alternative to traditional emergency care. Our membership model allows for the treatment of 90% of what an ER typically handles in a low volume facility, so our providers can truly take care of their patients. From injuries to illnesses, our passionate clinical and corporate leaders couple genuine care with concierge-level service. Each team member is committed to reimagining the future of emergency care – together.
Hudson Yards – W 35th
Sollis Health’s Hudson Yards Medical Center opens in partnership with Coterie, a luxury, senior living concept from Related Companies and Atria Senior Living. This 3,000 square foot medical center, located in Manhattan’s Midtown West neighborhood, will have 4 exam rooms, X-ray capabilities, and an in-house lab. Hudson Yards will expand Sollis’ footprint to 5 medical centers across Manhattan, offering our members best-in-class care whether they are Uptown or Downtown.
Getting Hired
A High-Touch Hiring Experience
Joining the Sollis Health team is a similar experience as a member receiving care: seamless and streamlined. We dedicate one of our in-house recruiters to be with you every step of the way.
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Careers Blog
From the Sollis Health careers blog
Sollis in Six: Dr. Scott Braunstein, National Medical Director
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
Sollis in Six: Dr. Carolyn McClain, Medical Director, San Francisco
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
